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Scarlett Malone

Personal Insurance Customer Service Representative
Mobile, AL

Contact Info
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Contact Scarlett

(251) 345-6680 - Direct

Please note: coverage cannot be bound or altered online. A service representative will need to contact you to finalize your request.

About Scarlett

I love what I do because it involves people. I love the opportunities I am presented with daily to make a difference in the lives of others. Being an insurance agent is Never boring! You never know who is on the other end of the phone when you answer or who will walk in the door! I've met a lot of clients at the grocery store, the gas station, ect....being an insurance agent does not end when you clock out! You have to like helping people, be good at problem solving, think outside the box, diffuse drama, be a great listener, and find solutions and answers to the questions that come at you daily. If you are a good consultant, trust me the sales follow. You have to be willing to do what others will not do. Passion, drive and optimism go a long way. I am not what you are used to compared to your average 1-800 don't care customer service rep, that looks to do as little as possible, or only just what needs to be done, looking for every opportunity to be off, only there to get a pay check....which unfortunately is what we get these days. (a.k.a. my soap box) I am not an 8 to 5 girl. I don't give you 8 to 5 results and I do what it takes to get the job done. ***What you do does not define you, but how you do it does.*** Sometimes we only get one shot, aim high. Go For It! "A Referral Is The Greatest Compliment"

Office details


632 Hillcrest Road
Mobile, AL 36695

Map · Office Staff

(251) 345-6680 - Direct

(251) 345-6680 - Office

General Office Hours

Day Time
Mon 9:00 AM – 5:00 PM
Tue 9:00 AM – 5:00 PM
Wed 9:00 AM – 5:00 PM
Thr 9:00 AM – 5:00 PM
Fri 9:00 AM – 5:00 PM
Sat Closed
Sun Closed

Please note that each staff members' office hours may differ from the hours listed above.