Customer Service

A Solid Relationship With Your Service Team

Your peace of mind is our priority, and achieving that comes from both your comfort level with our service team and consistency with requests. We believe you deserve top quality individuals and experience from our support staff, and that is the foundation on which we have built our teams.

The values we bring to each client relationship include:

  • Integrity
  • Professionalism
  • Financial Responsibility
  • Commitment
  • Valuing the Client's Interests

Client Service Timeline

Our proprietary service timeline program ensures performance. The real-time stewardship report is a customized, web-based service platform that is available 24/7. It dynamically illustrates how the client's timeframes and expectations are being met or exceeded by all of the parties involved. Key client and Leavitt Group contacts, plus additional outside resources, are integrated into a single service platform. Each service or action item is assigned, tracked, and key contacts are notified when tasks are begun or completed.

In addition, all ongoing services, those without specific target dates, are outlined in the Real-Time Stewardship Report as part of our standing commitment to service excellence.