I'm a new customer, but I have received significantly better customer service over the year then I have in the length I was with my previous insurance company. The rates have been better with better coverage! Extremely impressed and satisfied with my service!
Mike A.
Great customer service. I was paying a ton of money with my previous agent. I was looking around and I meet Jeremiah, he sat down with me indicating exactly what I needed and my bill was cut in half!!!! I am very appreciative of him sitting down with me and explaining my policy.
R. Will
Long time customer. I have been with Bob Smith's agency for almost 20 years now, have had several claims, some of which were substantial, and the customer service and ease of which the claims were handled have always been truly superior. If you are checking out this site to determine whether you should switch or not, I would recommend it. His partners and associates are always of a high caliber and actually care about what they do.
Jim M.
Love this agency! I have had nothing but great service every time I have spoken with someone. Darlene and Adrian have answered every question I have had and have always been extremely helpful! Totally satisfied and a happy customer!
Caite Z.
Highly Recommend. Bob has been my insurance agent and financial services consultant for almost 30 years. He and his team have always been there for me and my family through life events and changes. I highly recommend Bob and his team to help protect your future and what matters most to you and your family.
Imma F.
I had an awesome experience with this agency. They was able to save me money while increasing my coverage. My experience may not be the norm but they did a great job explaining things to me. I highly recommend this agency.
Scott W.
Understanding your business with national and industry professionals.
Building consultative relationships based on trust.
Bringing together experienced staff to support your business.
Solving problems as we manage your total cost of risk.
Our Score
What is the Net Promoter Score?
The Net Promoter Score (NPS) measures customer experience. The score is calculated using the answer to one key question: How likely are you to recommend our agency to a friend or associate?
Products underwritten by Nationwide Mutual Insurance Company and Affiliated Companies. Not all Nationwide affiliated companies are mutual companies, and not all Nationwide members are insured by a mutual company. Subject to underwriting guidelines, review, and approval. Products and discounts not available to all persons in all states.