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Sue Novak

Commercial Account Manager
Twin Falls, ID

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(208) 733-5136 - Office

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About Sue

I've got an old-school work ethic and bring personal and commercial insurance experience from two independent agencies for a combined 32 years of knowledge. I truly love knowing, understanding, and striving to meet our clients needs.

I strive to respond in a timely way to every client. I sympathize with frustrations insurance issues can bring and I hope to minimize those frustrations. Following through is important to me and I make a point to listen and hear my clients.

I was born in Alexandria, Virginia and am married with one son. My hobbies include painting – contemporary art, restoring antique steamer trunks, and bowling. My favorite quote is from my father – “At the end of the day all you have is your word and if it’s worth doing…do it right.” 

Office details


715 Shoshone Street North
Twin Falls, ID 83301

Map · Office Staff

(208) 733-5136 - General Office

General Office Hours

Day Time
Mon 8:00 AM – 5:00 PM
Tue 8:00 AM – 5:00 PM
Wed 8:00 AM – 5:00 PM
Thr 8:00 AM – 5:00 PM
Fri 8:00 AM – 5:00 PM
Sat Closed
Sun Closed

This staff member's office hours may differ from the hours listed above.