Importance of Insuring Your Treatment Center
Humans are unpredictable, and so are addiction and treatment. While you and your team need to believe in your patients, property damage and claims of malpractice or negligence can occur. Protecting your staff and care team is just as important as protecting those in your care. When your employees feel confident you're protecting them against malpractice or negligence claims, they'll feel more confident in their ability to do their job.
Step-By-Step Insurance Enrollment Process
At Leavitt Coastal Valley, we understand your treatment center has unique needs. Amber Harper, a knowledgeable member of our insurance team, will sit down with you and take the time to understand your center, your people, and your mission. She will be with you through every step of the process.
#1 Risk Identification
The first step of the enrollment process is risk identification. Our intake team asks specific questions to understand your treatment center. During this initial phone call, we may ask questions such as:
- How do you handle administration?
- Tell us about your intake process.
- Do you ask about suicide risk? Why or why not?
- What medications do you disperse?
- How many patients can you serve at a time?
#2 Risk Analysis
After your initial phone call, our insurance team analyzes your answers to determine your risk level and assess the areas where your center, employees, and patients may be vulnerable. Some of the insurance companies we work with may require you to conduct a background check on all your employees and volunteers to see if they have any criminal history or if any claims were filed against them by former patients.
#3 Risk Control
Once our team identifies areas where your center is vulnerable, we'll start creating a personalized insurance plan. With our access to comprehensive business insurance plans, your coverage may include a combination of three main types of insurance:
- Property: Covers physical damage to your treatment center due to risks such as fire, explosion, theft, or vandalism.
- General Liability: Covers bodily injury or property damage to others during your daily business operations.
- Professional Liability: Covers malpractice and negligence claims filed by patients or their families.
Your treatment center may also need other types of insurance, including workers compensation, auto, and more. Amber will discuss the options with you to ensure your insurance plan meets your needs.
#4 Underwriting
Underwriters are a key part of the enrollment process. They evaluate your center's risk and establish pricing for your insurance. At Leavitt Coastal Valley Insurance Services, our team takes a personal interest in your business. We work to present a complete submission of your business risk to the underwriters at our various insurance partners. Doing this allows us to help negotiate competitive pricing for your coverage.
#5 Risk Financing
We get it – insurance can be expensive. However, being able to protect your employees and your facility while providing high-quality care for your patients is worth it. Amber will work with you to find affordable insurance options without raising your risk or leaving you vulnerable. We offer a number of payment plans with our insurance partners to help ease your financial concerns.
#6 Administration
When you choose Leavitt Coastal Valley Insurance Services, our relationship doesn't stop once you sign up for your insurance plan. We will continue to monitor your treatment center and evaluate your risks and needs. As your needs and risks change over time, your insurance plan should evolve as well. If your insurance plan no longer works for your treatment center, we will facilitate the transition process and find a plan that fits your needs. Since we already understand your program's risks, this should be a simple process.
Alcohol and drug treatment is important work – and protecting your facility, patients, and employees is just as important. If you want to learn more about the insurance enrollment process or have a question about insuring your alcohol or drug treatment center, we are here to help. To learn more, call Amber at (805) 925-8607.
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