Drug and alcohol treatment centers help those with substance use disorders (SUDs) and other mental health disorders and their families improve their lives and overall well-being. Unfortunately, liability concerns and other risks can affect a facility's ability to provide life-changing services. If you run a drug or alcohol treatment center, commercial insurance may protect you from liabilities, allowing you to provide high-quality service to your patients and their families.
The Importance of Customized Commercial Insurance For Your Treatment Center
There are several different types of commercial insurance available from a variety of companies. With many plans and policies available, commercial insurance isn't "one-size-fits-all." You wouldn't want it to be. Each industry has its own risks. For example, a clothing store has different vulnerabilities than a medical facility. Your treatment center has unique needs that may differ from others.
Any business is at risk of accidental or purposeful property damage. There is also the risk of being sued if a customer, vendor, or another individual is accidentally injured on your property. While treatment centers also have those risks, they also have other vulnerabilities. Some of these unique risks that can make your center vulnerable to lawsuits include:
- Working with people struggling with SUDs
- Caring for people who may become physically violent, who are emotionally and mentally compromised, or who may lash out during treatment
- Treating people going through the withdrawal process, safely managing their symptoms, and managing treatment complications
- Working with people who may become suicidal during treatment
- Handling patients' medications for mental health or other physical conditions
- Having volunteers engaging with patients and their families
- Driving patients to off-site appointments or having employees perform home visits
As an owner of a treatment center, you work with people. The most significant risk you face is a patient, family member, or volunteer claiming one of your staff members was negligent during a patient's treatment. A personalized commercial insurance policy will help protect your center and staff if someone files a negligence or malpractice claim.
Different Commercial Insurance Options
There are a variety of commercial insurance options available. Your treatment center might benefit from several different policies.
Insurance professionals often refer to this type of insurance as "errors and omissions" insurance. Errors and omissions insurance protects your employees from significant financial loss if a patient files a malpractice or negligence suit against your facility or an employee.
While not every drug or alcohol treatment center will benefit from this type of insurance, some might. Commercial auto insurance may provide additional protection if your facility owns a fleet of vehicles, asks employees to perform in-home visits, or transports patients to off-site appointments.
Anyone who runs a business knows damages can occur. Fire, water, vandalism, and theft can affect your treatment center. Property insurance can cover the costs of making expensive repairs or replacing stolen property.
Almost every state requires businesses to have general liability coverage. Suppose a third party, such as a patient, family member, or volunteer, injures themselves at your center. In that case, general liability insurance may cover the cost of their medical bills and other legal expenses.
Not every drug or alcohol treatment center may need an umbrella policy. However, you may find it beneficial if you want to make sure you're fully protected. Umbrella insurance provides extra coverage and covers the gaps in your other commercial policies.
Finding the Right Insurance For My Treatment Center
Your drug or alcohol treatment center may not need all the policies outlined above. In addition, there may be other types of insurance your center may need to ensure you and your employees are fully protected.
Selecting the right coverage plan for your treatment center can be stressful and difficult. Luckily, you don't have to do it alone. Instead, you can work with an insurance broker to make the process easier. First, insurance brokers complete a risk assessment of your business to identify your vulnerabilities. Once they identify your risk areas, they will work with you to find a commercial insurance plan that provides the right protection for your business.
Your broker can compare policies from different carriers, creating a customized insurance plan that mitigates your risks. Their goal is to create a lasting relationship with you. They will work hard to thoroughly understand your treatment center's needs so they can represent you well to insurance companies.
Choosing a Broker Who Understands Your Needs
While all insurance brokers can help treatment centers find a coverage plan that fits their needs, working with a broker knowledgeable about the ins and outs of the treatment industry can be helpful. Your treatment center has unique risks. Partnering with a broker who understands your unique risks can help ensure you find a comprehensive commercial insurance plan that provides optimal protection.
If you want a customized insurance plan for your treatment center, Leavitt Coastal Valley is here to help. Our insurance specialist, Amber, understands the ins and outs of the treatment industry. She's worked in treatment and now works hard to make sure treatment centers are protected. She'll work with you to understand your unique needs and find the right coverage plan to leave you and your employees protected.
Learn more about our customized commercial insurance plans by calling us today at (805) 925-8607.