Get to know
Santiago Masaya
CLCS, CRIS · Customer Service Representative
Warrenton, VA

Contact Santiago
(540) 349-1955 - Direct
Please note: coverage cannot be bound or altered online. A service representative will need to contact you to finalize your request.
About Santiago
I take pride in my ability to decode experience mod worksheets and develop insurance programs tailored to businesses. With both my Commercial Lines Coverage Specialist (CLCS) and Construction Risk Insurance Specialist (CRIS) designations, I bring my clients a strong commitment to detail and service in every interaction.
I joined Puffenbarger Insurance and Leavitt Group to challenge myself in a new industry, and I’ve found that my ability to connect with people has been instrumental in my journey. Before entering the insurance industry, I spent years with horses—riding, training, and competing in three-day eventing—an experience that honed my discipline, communication, and patience. All these qualities continue to shape my approach to serving others.
I earned my associate’s degree in business administration from Northern Virginia Community College (NOVA) and grew up on a farm near Antigua, Guatemala, where my family runs a business. Outside of work, I enjoy bowling, hiking, horseback riding, working out, and exploring great food spots in Virginia, Maryland, and Washington, D.C.
Resource Center
Santiago’s Areas of Focus
Office details
Contact
73 W Lee Hwy
Warrenton, VA
20186
(540) 349-1955 - Santiago's Direct
(540) 347-7322 - General Office
General Office Hours
Day | Time |
---|---|
Mon | 9:00 AM – 5:00 PM |
Tue | 9:00 AM – 5:00 PM |
Wed | 9:00 AM – 5:00 PM |
Thr | 9:00 AM – 5:00 PM |
Fri | 9:00 AM – 3:30 PM |
Sat | Closed |
Sun | Closed |
This staff member's office hours may differ from the hours listed above.
Book an appointment with Santiago
Please allow 24 hours notice for online bookings.
To talk to Santiago now, call:
(540) 349-1955
Book an appointment with Santiago
Please allow 24 hours notice for online bookings. To talk to Santiago now, please call: (540) 349-1955