Don Thames

As always eager to help me when needed.

Don takes care of all my insurance needs including any changes, claims or savings on the premium & getting the best deals. Been with the company for almost 25 years.

Accurate, timely and personalized service.

Since the time I have met Don Thames, I never had to worry about my business insurance needs. Agency has professional, punctual and courteous staff who are always one top of insurer's requirements. Thank you for your services as there is one less thing I have to worry about for my business.

You have always responded instantly with changes l wanted to make in my different policy.

My certificate of insurance for vendors is due the first month of each year. They are always on time and I never have to send a reminder. Thanks for doing a great job..

The staff there is always very courteous and helpful. If I have questions about our policy, they have the answers or will work to get the answers if need be.

Service is great and the people are friendly

Customer service is superb!

All ways keeping me informed and updated with changes to my policies for my best interest.

Great timely, friendly and professional service. I am grateful for your business and what it represents. Thank you

Very responsive, accurate, community minded, we would never willingly take our business any where else after 30 plus years of partnership.

Meeting once a year to review the policy's to up grade values

The agency and staff are always very helpful and quick to respond to all our needs!

Always provide prompt, courteous, friendly service.

Don Thames and the staff at HTL have been far more than merely an insurance agency for MIDD - West. They have been an active partner in enabling services for the disabled population of Warren County for the last 30 years.

I think if nothing is wrong it makes everything RIGHT

Always responsive and timely

I can always count on Don and Nancy to give solid advice, seek out the most cost-effective, but appropriate coverage for my situation and generally watch out for my best interests. Insurance can be tricky. Four generations have trusted the Hennessey firm to protect our family.

Your team is aware of our individual insurance requirements and provides recommendations for coverage. This personal and local support is a winner for us. Thank you.

Attention to the details relating to my needs