Get to know
CISR · Personal Insurance Customer Service Representative
Shellie has been amazing.
She returns my calls and emails and is such an easy person to work with. Her customer service is genuine. Truly this company has been very professional to work with.Toni Boush
Client since 2012
I feel like the cost of this insurance is fair and comparable, but the service is the best!
Shellie is there whenever I need her — answers my emails quickly and is always there to answer my questions! I'm very happy with Archibald Insurance Center!Ann Smith
Client since 1999
Shellie at Archibald Insurance has taken care of my insurance needs for years now.
She is the best! Thank you for keeping my costs low and for being so responsive to my needs.Chantelle Robertson
Client since 2008
Very proactive in shopping the best rates.
Local, independent insurance is the best for both rates and service. Thanks, Archibald and Shellie for your excellence the past 18+ years.Jennifer Barzee
Our number one reason for staying with Archibald Insurance is the personable, consistent service we receive.
Shellie Newman has taken such great care of all our insurance needs. We travel often and move often. She keeps our insurance up to date and relevant for our ever-changing needs.Laurie Andersen
Shellie is the best!
I have been with her for 20+ years. She has always taken great care of me. You can't go wrong.Jared Marlowe
(208) 356-4411 - Direct
Please note: coverage cannot be bound or altered online. A service representative will need to contact you to finalize your request.
I have been working at Archibald Insurance Center since 1992 as a personal insurance customer service representative. Giving exceptional service to our clients is very important to me, and I was honored to receive the “Outstanding Customer Service Representative of Idaho” award in 2019.
I grew up in the Rexburg area and have lived here my entire life, raising six children with my husband, Monte. My hobbies include fishing, crocheting, and traveling to see my kids and grandkids.
135 West Main Street
Rexburg, ID 83440
(208) 356-4411 ext 5104 - Direct
(208) 356-4411 - Office
(866) 542-0961 - Shellie's Fax
General Office Hours
|Mon||9:00 AM – 5:00 PM|
|Tue||9:00 AM – 5:00 PM|
|Wed||9:00 AM – 5:00 PM|
|Thr||9:00 AM – 5:00 PM|
|Fri||9:00 AM – 5:00 PM|
Please note that each staff members' office hours may differ from the hours listed above.