Get to know
Director of Commercial Client Services
Fax: (208) 658-1951
Please note: coverage cannot be bound or altered online. A service representative will need to contact you to finalize your request.
Naomi began a career in insurance in Detroit, Michigan in 1980. She has worked in several agencies, both smaller agencies as well as with the large brokerage firm, Marsh McLennan, as well as the company side with Wausau Insurance Companies. Naomi's current duties include training new employees; maintaining accurate detail of customer information; knowing the various company products, underwriting requirements, binding authority, policy forms, rating software programs, and competitiveness in the marketplace.
Naomi provides customer service to existing large commercial clients by speaking directly with customers and company personnel and responding to all written correspondence; answering coverage questions, recommending coverage, taking policy change information, assisting with claim information, collection of premiums, submitting the proper documents to the insurance company, and verifying that documents received from the company are correct; responding to customer inquiries in a timely manner; marketing of new and renewal business, training new commercial employees, keeping up with certificate requirements. As a member of the Commercial Account Team and the local community, Naomi feels the responsibility to be a mirror of success, honesty, integrity and is energetic at any task she pursues.
PROFESSIONAL & SERVICE ORGANIZATIONS
Boise Insurance Professionals National Association of Insurance Women
- Advocate for raising healthy children in an unhealthy world
- Rake Up Boise Juvenile Diabetes Walk
- Paint the Town
- Relay for Life Alzheimer's
6220 North Discovery Way
Boise, ID 83713
(208) 375-9199 - Office
(208) 658-1951 - Office Fax
General Office Hours
|Mon||9:00 AM – 5:00 PM|
|Tue||9:00 AM – 5:00 PM|
|Wed||9:00 AM – 5:00 PM|
|Thr||9:00 AM – 5:00 PM|
|Fri||9:00 AM – 5:00 PM|
Please note that each staff members' office hours may differ from the hours listed above.