If your company is not taking advantage of Nurse Triage, it’s missing a great opportunity to ensure proper care of injured employees, while minimizing workers’ compensation claims. Nurse Triage is not case management; it occurs pre-claim.
How Nurse Triage Works
- When an employee gets injured, they report their injury to their supervisor.
- The supervisor then calls the nurse triage hotline.
- The RN is given brief information regarding the injury.
- The injured employee then speaks with the RN.
About 40% of nurse triage calls do not result in a workers' compensation claim. The employee receives prompt instructions from a medically certified RN on how to self-treat the injury. This results in large savings for you because of fewer visits to the emergency room and reduced medical claims (which average $1,000 per claim). A nurse triage cost per call is less than $100.
Benefits of Nurse Triage
- Reduce stress load on supervisors who no longer need to be triage specialists.
- Medically trained nurses are available 24/7 every day of the year.
- Employees know they'll receive excellent treatment by medical professionals who want the best outcome for the employee.