Bristol, VA office

“Rachel was very helpful. She listened to our needs for our homeowners insurance policy, which was pretty specific because of the type of rural property we have. I was surprised that she was able to find us a company who is willing to insure us and at such a great rate as well! She even helped us try to figure out whether bundling auto would be worth it. I especially appreciate that even though it took us several weeks to get back to her due to a few family emergencies, that she was more than happy to pick right up with us and had all of our information at the ready. I absolutely recommend this BTJ to anyone looking to work with a great agency & I especially recommend Rachel for her wonderful attitude, attentiveness, flexibility, and prompt communication.”

“We have been customers here for several years with multiple policies and have always had a great experience. Rachel is knowledgeable and always happy to help out when we have questions. It’s great to see a smiling face when we do business in office and she has always been able to give excellent customer service. It’s a relief to have an agent that we can trust and Rachel has always been reliable and worked hard to resolve our inquiries quickly.”

“I’ve been customers of theirs for 30 years. I couldn’t ask for a better customer service experience anytime I needed them throughout the years.”

“Rachel is always so great to work with! Very friendly and always goes above and beyond!”

“Professional! Very friendly very quick response, we recommend to everyone”

“Just a up right fine individual that you can meet with charm and some of the best manners it's takes to be a true southern Gentleman”

“Great Insurance Agency been with them for over Thirty years”

“Been with them for years wouldn't want anyone else”

“We’ve been working with Rachel Gibson for years. She is fantastic and always helps with any questions or needs we have.”

“Lewis insurance found me a commercial policy for my vehicles that was not only affordable but very comprehensive. I had a claim that I was having difficulty scheduling. I called and they helped that get scheduled and done. They are always attentive to your needs and willing to go the extra step to make sure they take great care of you. I would highly recommend them for any insurance need. I have my commercial vehicles, business liability insurance, and surety bonds through them.”

“We have been customers since my husband and I got married. We have had the best experience and never had a bad experience. Rachel is always quick to make any changes we need for our auto or home insurance and she has always found us the best rates!”