We hear you
You need just the right amount of protection
Our experienced staff will help you find the right insurance for your business, car, boat, motorcycle, or home.
Chattanooga, Columbia, Dickson, Lenoir City, Nashville, Old Hickory, Owings Mills
Trusted by our local friends
Bobby & Carrie are excellent office managers.
The service, knowledge, and experience they provided me was great and still is invaluable to anyone new to the insurance industry. Couldn't be happier with the service I received!
Friendly office staff.
Bobby, Carrie, and the rest of the office staff are cheerful, warm, friendly and wonderful. Went there to get a quote for me and my wife on our homeowners and auto. Got a quote back the same day.
Carrie is an amazing agent.
I've been with Nationwide for over a decade, and Carrie has been with me every step of the way since I moved to Nashville in 2012, even when I moved to Chicago. I wouldn't go to anyone else.
Carrie is the best and sweetest person you could have in the insurance industry.
She's always got your back. Things that we talk about and I forget she will remind me of it, so helpful.
Ronald Harding Sr.
I found the staff to be diligent in finding the best insurance for my needs.
I found them to be honest and caring to make sure my needs were met both effectively and economically.
Carrie has been great to work with.
She is efficient and always available to answer questions and provides excellent service.
I would highly recommend BTJ Nationwide to anyone looking for insurance.
I went in there to get a quote for auto. Bobby and the rest of staff are professional, friendly, and provided excellent customer service.
Carrie went our her way and at 8pm called me with my house insurance, can't thank her enough.
Never had an insurance company that cares like they do. Thank you for all you do.
Great people doing a great job.
I've been a customer for home owners and auto insurance for over 17 years. This is one of the best customer service experiences I've had long term.
BTJ Insurance is the best!
All of the agents including the owner are phenomenal. Anytime I have questions or just need any insurance needs, I always get the best quotes. Thank you BTJ staff!
Thank you, Sabrina.
You are always very attentive, professional and pleasant.
She was very thorough and informative.
There was a small bump before I actually got to speak with someone. When I finally spoke with Larina everything went smoothly. She went out her way make me feel comfortable with my purchase. I would recommend this company.
Super friendly and professional.
Professional people, I really recommend. 5 stars.
Great agents and quality service with quick response to my needs.
My family has been customers of the BTJ Insurance (Nationwide) for many, many years.
They have always been very professional, always there when we need them, always thoughtful and considerate. I hope they can serve us for many more years to come. They are the best!
Great service, great folks.
Great insurance and very friendly staff would recommend to everyone!
Bobby and Sabrina are such an awesome team!
Always quick to respond to our questions and needs. They are kind, concerned, and professional. We couldn't be happier.
Sabrina is friendly, competent, knowledgeable and super helpful!
I highly recommend working with her.
They are both responsive and proactive.
In development we have a lot of moving pieces with insurance. Bobby, Sabrina, and Susan function as true business partners who are invested in, aware of, and actively engaged in our business.
She and I were both impressed by how promptly and professionally they handled every detail.
My mother was in a fender bender last week. Nationwide was quick to respond and followed up daily to make sure she was satisfied with every service.
Bobby and his staff are certainly professional.
They are always very friendly and helpful to us. They have given us great advice and I really recommend his agency!
Teri Marshall is such an exceptional agent that we followed her to BTJ!
Her attentiveness and responsiveness is beyond professional, it's personal. Teri has shown that same level of dedication to our children who are also her customers.
When my payment is due, all I have do is make a call, and it's taken care of right then.
Then they send my receipt to my email. Makes it very easy for someone like me that's never in the area.
BTJ Insurance is awesome.
Every encounter with them has been top notch.
Satisfied with the excellent customer service, reliability, and experience of the staff.
Convenient location and questions are always immediately answered. Customer service is Superior.
They're always there to help me.
Been with Nationwide Insurance for years, they treat you well.
They help you if you have any problems or questions.
BTJ has always had my back and they're fantastic!
Bobby is always quick to see about our needs and his knowledge and professionalism are exceptional.
Excellent and prompt customer service!
Their customer service has been absolutely amazing!
I have been with Nationwide for over 10 yrs. I made the right decision when switch my car insurance. If there is anyone wondering if they should switch their insurance, I will be the first to recommend Nationwide.
I have had BTJ Insurance coverage for 25 years and never had a problem with the services provided!
I highly recommend them now, and have done so for years!
Robert St. John
Every time I call, they are always helpful and fix whatever problem I have.
Great customer service.
BTJ insurance is the best place with the best people.
Very good insurance agency.
Have been with Nationwide over 5 years and will stay with for many more.
Any time we need anything, she is very responsive and helpful.
Sabrina takes excellent care of our account and is always trying to stay up to date with the workings of our business to make sure that we have the appropriate insurance coverage at a competitive price.
I feel like a family member, not just a policy number!
I have been with BTJ for about 16 years. There are so many positives that if I list them it will get too wordy. The one that most warms my heart is how relatable and accessible Bobby and his team are.
Been doing business with this office for a very long time.
The agents may change, but everyone from this office I've ever encountered has been so knowledgeable about my needs and work hard to get the best coverage for my truck.
It was awesome. Betty was wonderful.
Will recommend her to anyone.
I would like to give a shout out to Sabrina and Bob.
The day she called me everything started working perfectly for our business. She is very patient, so detailed in information, diligent and ensured we got all we needed. Thank you!
Agents are very knowledgeable and they are willing to help out with anything you may need.
I was able to get my life insurance with this agency for a great price! I definitely recommend them for any insurance needs you may have.
They are very helpful.
They are very nice. They are a good place to go to get insurance.
Good customer service.
I have been with them for 5 years. Affordable rates, they also have renters insurance.
Friendly people in a at home environment.
Helpful staff and courteous service.
The office is bright and cheery as are the agents.
Larina is very knowledgeable and helpful, she takes the time to answer questions and will search for better rates as needed or requested. PLUS they have a Keurig!
Jon And Terri Harvey
Great people, full service, lots of options.
Larina is wonderful, hard working, helpful, and skilled.
Friendly, good value.
One of the best places to get insurance.
Their office has some really good people working there.
We are very pleased with the professionalism, experience, and service by BTJ Insurance.
All representatives we speak to are very responsive and knowledgeable and able to resolve any questions we may have. Takes the angst out of insurance. Very happy customer.
The folks at the BTJ Nationwide office are like family to me.
They are so personable yet very professional that I feel like I can get anything needed for our business and personal policies no matter what time if the day it is.
I have been with BTJ for many many years.
They have always been there to happily answer any questions and assist me when I needed it. I would highly recommend them to anyone who is needing insurance. The rates are good and the people are friendly.
Even though it was a holiday weekend they provided top-notch assistance with filing the claim on my auto accident.
Very kind and professional service made everything come together easily.
Sabrina Stoll is wonderful to work with and I am very happy with everything!
Special thanks to Larina!
She is very helpful, kind, fast, and punctual about her work. She explained everything very nicely. Once again thanks a lot.
I can't say enough great things about Larina.
She is always looking out for me and is all ways willing to go the extra mile to make all my needs taken care of. I am greatly satisfied with her services and hope to continue our working relationship.