Nashville, TN office

“Carrie went our her way and at 8pm called me with my house insurance, can't thank her enough. Never had an insurance company that cares like they do. Thank you for all you do.”

“Have been with for several years. Great to work with , very helpful. April has always looked for the best deals and always been available for all my business needs.”

“My interactions with Brian or Rachael are always deliver top notch results! I couldn’t be happier with their insurance recommendations and how they continue to serve my account year after year. I highly recommend.”

“Liberty Bain was the perfect agent while helping me me find the renter’s insurance I needed. She made the move from my past home to my current home east and smooth because I was not worrying about the logistics of finding affordable insurance. Liberty was quick to help me find a great policy that fit my exact needs and exceeded my expectations. I am so grateful for my house and not having to worry about insurance now. Thank you Liberty for your personal service and excellent care!”

“Rachel at Brian Lewis Nationwide has always go above and beyond to find the best insurance plan at the best premium. I appreciate her effort and kindness. Would highly recommend anyone to use her for any of their insurance needs.”

“Larina Staeden at BTJ Insurance was awesome. She answered all of my questions, she was professional and the quotes for both my home owners and car were amazing. It sometimes seems overwhelming to think about shopping for insurance but Larina at BTJ made the process seamless. I will be referring my sister!”

“Bobby T is one of the best insurance agents I have ever done business with. He listens to your needs well and is solution oriented. Customer is at the heart of everything he does and he makes them comfortable from the very moment he begins interacting with them. I am so glad we work with him now.”

“BTJ Insurance is amazing! Especially, Ms. Larina Staeden who helped me get a really affordable auto insurance quote. I highly recommend this company, for those of you seeking a reasonable auto insurance quote. Excellent customer service and 5 star business!”

“Liberty and April have been amazing from start to finish! Liberty was so helpful when we initially reached out to her for quotes. She was very thorough and detailed. She has made herself available for any questions or concerns we’ve had and never made us feel like it was a bother. April is very prompt with getting us any documentation we need and it is always correct. I would highly recommend them!”

“The customer service was outstanding, and the coverage it was exactly what I was looking for. I had a great experience with Terry Marshall she is very knowledgeable and very professional in her field, I am suggesting all my family members to contact her directly. Keep up the excellent work. Thank you.”

“We’ve been using independent insurance agents for probably 30 years, and BTJ is the best we’ve found.”

“I am very pleased with my agent Kendel Johnson. She has gone out of her way to assist me with any question I have. She has been on top of my policy to get discounts that I would have overlooked. I normally don't like to deal with insurance agents but she has changed my opinion of that. She is a real asset to the company.”

“Every time I call in reference to my insurance, everyone is very professional i’ve had insurance with them around 60 years”

“Hayley Cartwright has and will be my go to insurance rep. Hayley has had my business for over half a decade. Through the years of service she has been a great asset in my insurance needs. Informative and well composed in the insurance jargon as well as her helpful nature in explaining and getting the information to be understood. Her ability to understand the what the customer is needing are unparalleled. As we all know insurance has diabolical lingo that makes us hate and lash out at anyone because the complex sequence of words confuse you and me both. Hayley will manage to break that aggravating policy and bring it down to the common man's understanding. I recommend Hayley Cartwright as your insurance rep you can trust and actually like.”

“Always enjoy working with Larina. Is always quick to answer questions about my insurance and get me any information I need. After purchasing another car she was quick to assist in making sure I had the necessary insurance and paperwork.”

“I have 2 vehicles with BTJ Insurance.. Marcy Key hooked me up with full coverage on my truck & liability on my car for less than what I was paying for liability coverage on both .. Thank you Marcy Key , You’re awesome..! 👍👍👍👍👍 5 star”

“I have loved every interaction I’ve had with BTJ Insurance agents. I am particularly grateful for Sabrina Stoll, a wonderful and helpful person who truly has the customer’s best interests in mind. I would recommend you to ask for her by name, she deserves a raise!”

“Keely Story is one of the best insurance agents I’ve ever dealt with! She is willing to help in anyway she can and takes pride in her job! She is definitely a 5 star in my book!!”

“Liberty Bain gave us superb service and secured the widest coverage for the least price. I recommend her without any hesitation or qualification. She is the best.”

“Absolutely the best to work with. I would highly recommend BTJ insurance for all of your needs. You become the only client they have that is how the service makes you feel♥️”

“teri marshall is amazing! every time i need something she has it done less than 10 min. if you need insurance go through her, you wont be disappointed!”

“Very helpful throughout the process stayed in touch to make sure everything is going well, just amazing”

“Sherry is amazing! So helpful and very knowledgeable in her field. Always goes above and beyond for our needs. We highly recommend her and BTJ Insurance.”

“Marcy was great to work with.she is excellent at her job and very patient. She saved me money on my insurance and double my coverages.”

“I called Bobby based on a referral received from on of by "Besties". I shared my problem and he immediately went to work on my behalf. He is great! Thank you Bobby for caring and taking great care of me.”

“Cassidy was awesome! She helped me with all my questions and did a wonderful job communicating the different plans that would best fit me!”

“Liberty Bain is a 5 star agent ! She helped me with my rental insurance as well as other items I needed to insure! Liberty took care of everything with such ease- I did not have to do anything! Liberty makes the whole process effortless with the best competitive pricing. If you need any.insurance help, I would trust Liberty !! She is amazing !!! 5 plus stars !!! Anna Harris”

“Their great ,very helpful always polite”

“I would recommend anyone to BTJ insurance, specifically to work with Jorge Allen. He has been a joy to work with this past year and goes above and beyond for his clients. He found me the best rates, answered any and all questions I had, and is always in a great mood. He’s helped me with renters insurance, car insurance, and even insurance for my new business. If you want to actually look forward to finding affordable rates on your insurance, call Jorge Allen!”

“Larina Staeden was incredibly helpful and went above and beyond to help me secure the insurance my family needed. She helped navigate adding my teenage son to our car insurance and then worked with us to find the most cost-effective solution. It's rare to find superior customer service like this and we are grateful for her knowledge and compassion. She genuinely cares, and it shows!”

“My contact with BTJ insurance has been excellent. Larina keeps me informed, is efficient, and always cordial when we speak, or in our digital messages. She came through for me when I really needed someone knowledgeable. Besides being very customer-centered, she understands the needs of her customers. I would highly recommend her and BTJ insurance.”

“Brook Tinnel went above and beyond to re-evaluate my insurance plan after I needed to update coverage for new vehicles. She found a way to add additional coverage without breaking the bank. The extra coverage just adds to a better piece of mind.”

“Excellent service from BTJ Insurance. Doug attended to my requests and questions promptly and efficiently. I never have to worry about anything being forgotten or dropped. Thank you so much for your support!”

“Betty Shull was a very great agent to work with. She gave us perfect customer service experience explaining everything perfectly and we understand everything. She also checked up on us to make sure everything was going ok. Thank you Betty”

“Larina Staeden was very helpful. She made a stressful situation very easy. Larina gave excellent advice.”

“Best and quickest customer service I've seen! They look out anf find the best product for their clients!!! Highly recommended! Thank you for ALL that YOU do, BTJ Insurance Inc team!!!”

“I been a customer of BTJ Insurance for several years and have always received great service. I typically speak to Carrie, but this time I had the opportunity to work with Larina Staeden. It was also a pleasure working with her. Larina was very responsive to all of my requests and very helpful. I would give 6 stars if I could!”

“Carrie is the best and sweetest person you could have in the insurance industry. She's always got your back. Things that we talk about and I forget she will remind me of it, so helpful.”

“Bobby is always quick to see about our needs and his knowledge and professionalism are exceptional.”

“They are both responsive and proactive. In development we have a lot of moving pieces with insurance. Bobby, Sabrina, and Susan function as true business partners who are invested in, aware of, and actively engaged in our business. ”

“I would highly recommend BTJ Nationwide to anyone looking for insurance. I went in there to get a quote for auto. Bobby and the rest of staff are professional, friendly, and provided excellent customer service. ”

“Bobby and Sabrina are such an awesome team! Always quick to respond to our questions and needs. They are kind, concerned, and professional. We couldn't be happier.”

“I would like to give a shout out to Sabrina and Bob. The day she called me everything started working perfectly for our business. She is very patient, so detailed in information, diligent and ensured we got all we needed. Thank you!”

“Bobby and his staff are certainly professional. They are always very friendly and helpful to us. They have given us great advice and I really recommend his agency!”

“Carrie has been great to work with. She is efficient and always available to answer questions and provides excellent service.”

“Sabrina is friendly, competent, knowledgeable and super helpful! I highly recommend working with her.”

“Bobby & Carrie are excellent office managers. The service, knowledge, and experience they provided me was great  and still is invaluable to anyone new to the insurance industry. Couldn't be happier with the service I received!”

“Carrie is an amazing agent. I've been with Nationwide for over a decade, and Carrie has been with me every step of the way since I moved to Nashville in 2012, even when I moved to Chicago. I wouldn't go to anyone else.”

“Friendly office staff. Bobby, Carrie, and the rest of the office staff are cheerful, warm, friendly and wonderful. Went there to get a quote for me and my wife on our homeowners and auto. Got a quote back the same day.”

“I feel like a family member, not just a policy number! I have been with BTJ for about 16 years. There are so many positives that if I list them it will get too wordy. The one that most warms my heart is how relatable and accessible Bobby and his team are.”

“Thank you, Sabrina. You are always very attentive, professional and pleasant.”

“Very kind and professional service made everything come together easily. Sabrina Stoll is wonderful to work with and I am very happy with everything!”

“Any time we need anything, she is very responsive and helpful. Sabrina takes excellent care of our account and is always trying to stay up to date with the workings of our business to make sure that we have the appropriate insurance coverage at a competitive price. ”